Refund and Returns Policy

Cancellation Policy:

1. If unfortunately you have to cancel an order, kindly do so before your order
   is shipped. Please log into your account and click on “cancel order” option
   against the order number that you want to cancel.
2. If you cancel your order before it is shipped, we will refund you the entire
   amount.
3. Cancellation request must have to raise within 24 hours of the order placed
   
   

Return Policy:

4. If you think, you have received the product in a bad condition or if the
   packaging is tampered with or damaged before delivery, please refuse to
   accept the package and return the package to the delivery person. Also,
   please email us at srikanyafab@gmail.com mentioning your Order ID.
5. We will personally ensure that a brand new replacement is issued to you
   with no additional cost. 
6. You will have to raise a return request from your account. You can log in to
   your account if you already have one or create a new one using the same
   email id which is used while placing the order. There is Return / Exchange
   option available to choose from and we will arrange for the pickup from
   your doorstep.
7. Return request will not be accepted through any other medium like email,
   Facebook / Instagram chat or phone call.
8. In case due to certain circumstances after raising the return request within
   48 hours you are unable to return the shipment within the time frame
   no refund would be made. Only credit note would be given.
9. When you return the product to the courier guy, it is mandatory to take a
   receipt (physical or through message). In case of lost shipment we will
   need the proof of return by you.
10. Refund would be processed within 4-7 days after the product is received
    back to our warehouse.
    Products can be returned only in the following two circumstances:
    · If you received a product that is defective or damaged
    · If you received a product different from the one you ordered because of a
    mix-up online